here's ridiculous for you:
hire an first- or second-generation indian-american with a thick accent at your federal government's financial crisis phone operation headquarters (a.k.a. unemployment). then when a customer poses a question to clarify something, this employee repeatedly snaps and retorts back with a rude and derogatory tone. this employee (after hastily spewing out two phone numbers, hence reeling the customer into not just ONE, but TWO endless webs of automated messages and 45-minute waiting periods) does not extend courteous ritual goodbyes and formalities. he hangs up, audibly muttering something indecipherable.
here's my question. how did this man receive employment in THIS particular field? or, maybe he just had a bad day.
if so - dude needs a vaca.
